Receptionist
St. Albans, VT
Share on
Receptionist – Join a Team That Innovates!
Permanent | Full-Time | Day Shift
Location: St. Albans, VT • Reports to: Store Manager
CDL Maple USA engineers, manufactures, distributes, and services maple sugaring equipment across North America. We’re looking for a front desk Receptionist to be the welcoming face and first point of contact for our St. Albans store.
Why you’ll love this role
-
You’ll greet customers and guide them through the showroom with a friendly, solution-oriented approach.
-
You’ll keep things running smoothly at the front desk—phones, emails, orders, and daily deposits.
-
You’ll collaborate with multiple teams and learn the ins and outs of a dynamic retail/service environment.
What makes this role unique
- You’re the hub: calls, counter sales, invoicing, and customer pick-up coordination all flow through you.
-
You’ll touch both customer service and light administrative/operations tasks (cash reconciliation, mail, filing, inventory checks).
-
Your attention to detail directly supports accurate orders, clean displays, and an organized showroom.
Your day-to-day (Responsibilities)
-
Welcome customers, answer questions, and help them navigate the store.
-
Answer and route incoming calls to the right person or department.
-
Process customer invoices and credit notes at the counter quickly and accurately.
-
Balance cash sales, reconcile the register, process credit card transactions, and prepare daily deposits.
-
Organize and file documents; handle incoming/outgoing mail and correspondence.
-
Take customer orders by phone and coordinate picking and shipping.
-
Monitor shared inboxes and send daily attendance reports.
-
Stock shelves, perform inventory checks, and manage office supplies and deliveries.
-
Maintain a clean, organized showroom (including weekly floor cleaning and dusting).
-
Reorganize high-traffic product bins to improve accessibility.
-
Call customers when orders are ready for pickup.
-
Provide support to other departments and assist with special projects as directed by the Store Manager.
What you bring (Profile)
-
Self-motivated with strong work ethic and initiative.
-
Experience in customer service and public interaction.
-
Proficiency with Microsoft Office and Outlook; solid basic computer skills.
-
Excellent customer service under pressure; professional and calm.
-
Strong attention to detail and problem-solving ability.
Schedule & employment status
-
Hourly, Full-Time (Non-Exempt) — typically 35+ hours/week.
-
Day shift with overtime opportunities during maple sugaring season.
-
Flexible schedule as operational needs require.
Pay & benefits
-
Competitive salary (hourly) with overtime opportunities in season.
-
Health benefits, 401(k), vacation, sick time, and paid holidays.
-
Family-friendly, collaborative work environment.
👉 Apply now and give your future strong roots with CDL USA!
To learn more about us, visit our About Us page.
Explore our other career opportunities and join a team that values innovation.
Follow us on Facebook, LinkedIn, and YouTube.
🔗 Learn more about us: CDL USA Maple Sugaring Equipment – Your trusted reference in the United States
